TALBOT'S Women's Clothing Store--WARNING!!!

I purchased two pairs of shoes from Talbot's online. Two days later I received an e-mail stating they were having 25% off sale merchandise... interestingly enough the shoes I purchased were on sale AND they are included in the sale. SO, I called and asked for a price adjustment....I hadn't even received an e-mail saying my merchandise had shipped and figured they should do it. Well, the snotty people I talked to on the phone...I could just see them rolling their eyes at me by the tone of their voices... told me their policy is not to give price adjustments on sale merchandise...only on the first markdown from full price. WAKE UP TALBOTS... your e-mail said NOTHING about the offer of 25% off wasn't good on previous purchases. So, I told the man I spoke to that since my merchandise hadn't shipped, to cancel my order and I'd get back on the internet and repurchase...it would save me $25. I LOVE quality clothes but don't like to pay inflated prices. Well, he then informed me that my items had shipped today so he couldn't cancel my existing order. I'm NOT impressed with Talbot's customer service and have a very nasty taste in my mouth for them. So, if you purchase from Talbot's....BEWARE, they do not treat their customers well!!!